Refund Policy

Last Updated: March 2026

Thank you for purchasing from Sensibiotics. Due to the nature of health and dietary supplement products, all purchases made on this website are non-refundable and non-returnable once the order has been processed and shipped.

Non-Refundable Items

All Sensibiotics capsule products are classified as health supplements. For hygiene and safety reasons, we do not accept returns or offer refunds on opened or delivered products.

Damaged or Incorrect Orders

If you receive a product that is damaged during shipping or an incorrect item was delivered, please contact our support team within 48 hours of delivery with the following details:

• Order ID
• Product name
• Photo of the received product

After verification, we may arrange a replacement for the same product.

Order Cancellation

Orders can only be cancelled before shipment. Once the product has been shipped, cancellation or refund requests cannot be processed.

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